Associated services
| If you are renting it is a good idea to ask the landlord if you can take over the existing services from the old tenants to avoid a delay in the services being reconnected. If you take over the phone number the old tenants must fill out a form to release the number to you but, unless they want to take the phone number with them, this is advisable as is can take a few weeks to get the line back up and running, and it also avoid extra installation costs. Apartment rental will include some of these costs in the service charges. |
||||
|
Gas, electricity, water |
||||
| Since 2007 the supply of gas and electricity has been opened for competition, therefore it is advisable to shop around for a good price. Water connection is done via the commune, so contact your local administration office. | ||||
|
Cegedel 2 rue Thomas Edison L-1445 Strassen +352 262 41 www.cegedel.lu |
Leo (Luxembourg centre) 9 boulevard Roosevelt L-2450 Luxembourg +352 263 948 48 www.leoenergy.lu |
|||
|
Luxgaz Distribution 9 rue Edmond Reuter L-5326 Contern +352 355 444-1 www.luxgaz.lu |
Electris 25 rue Grande Duchesse Charlotte L-7501 Mersch +352 320 072 40 www.electris.lu |
|||
|
Sudgaz 150 rue Jean-Pierre Michels L-4243 Esch-sur-Alzette +352 556 655-1 www.sudgaz.lu |
||||
|
Connecting your telephone and internet line |
||||
| Fixed land line | ||||
| The first thing to decide is if you want an analogical line or ISDN, which allows you to phone and surf the internet at the same time. If a phone line isn’t connect, then do this without delay as it can take a number of weeks to get it sorted out. If you chose an analogical line you can still access the internet but it will be very slow. The best choice is to install ADSL, which allows you not only to telephone and surf simultaneously but gives you other options as well. You will normally pay a set monthly charge. With ASDL you can also opt to take IPTV (internet television) and Wifi installation, which offers you wireless internet throughout your home. Many operators offer a complete communications package with landline, internet and mobile phone grouped as one. |
||||
|
P&T Luxembourg 2 rue Emile Bian L-2999 Luxembourg +352 4991-1 www.ept.lu Landline, internet, IPTV and mobile phone (LUXGSM) |
Crosscomm Z.I. de Munsbach L-5366 Munsbach +433 111-1 www.crosscomm.lu Landline and internet provider |
|||
|
Luxembourg Online 3 avenue de la Porte-Neuve L-2227 Luxembourg +352 452 564-1 www.internet.lu Landline, internet and mobile phone |
Cegecom 3 rue Jean Piret L-2350 Luxembourg +352 264 991 www.cegecom.lu Landline and internet provider |
|||
|
Tele2Tango B.P 32 L-8005 Bertrange +352 800 777 77 www.tele2.lu Landline, VOIP, internet and mobile phone (Tango) |
Voxline 8 Z.I Bourmicht L-8070 Bertrange +352 800 616 06 www.vox.lu Landline, internet, mobile phone (Voxmobile) |
|||
|
Visual Online 6 rue Goell L-5326 Contern +424 411-1 www.vo.lu Landline and internet provider |
Skype www.skype.com Online voice communication (VOIP) |
|||
| Internet via cable TV | ||||
|
Coditel 283 route d’Arlon L-8011 Strassen +352 261 023 01 www.coditel.lu |
Eltrona Interdiffusion 4-8 rue de l’Aciérié L-1112 Luxembourg +352 499 466-1 www.eltrona.lu |
|||
| Luxembourg City also offer a free Wifi service from your laptop or mobile phone. You can find out more information and register free at www.hotcity.lu. | ||||
|
Television and cable |
||||
| Different providers serve different areas (we have listed those in and around Luxembourg City), so it is best to ask your landlord if you are renting, otherwise you should be able to get information from your local commune. There is an annual license fee. | ||||
|
Coditel 283 route d’Arlon L-8011 Strassen +352 261 023 01 www.coditel.lu areas around Limpersberg, Merl and Belair |
Eltrona Interdiffusion 4-8 rue de l’Aciérié L-1112 Luxembourg +352 499 466-1 www.eltrona.lu areas around Gare, Bonnevoie, Howald also do satellite installation |
|||
|
Siemens 20 rue des Peupliers L-2328 Luxembourg +352 438 431 www.siemens.lu areas around Kirchberg, Weimershof |
||||